Pick the one that fits you.
Our FAQ is split by audience because the questions are different. Pick the one that matches you and you'll land on the right set of answers.
Retail FAQ
For individual vehicle owners bringing their car to us for diagnosis or repair. In-shop, by appointment, at 4715 N Stahl Park, San Antonio. Covers booking, diagnostic fee, warranty, financing, dealer second-opinions, and which makes we work on.
Read the retail FAQ 02 / TRADETrade FAQ
For repair shops, body shops, transmission shops, dealerships, and fleets using us for dispatch, remote J2534 programming, or mail-in bench service. Peer-to-peer technical answers on tooling, NASTF VSP/AIR, Mercedes TRP, Tesla/JLR/Porsche sublet, ADAS, diesel, and programming workflow.
Read the trade FAQNot sure which fits? Call (210) 439-7905 or check our retail hub / trade hub for the bigger picture.